How do I use my AT&T phone insurance?
File and track an insurance claim
- Go to phoneclaim.com/att.
- Call 888.562. 8662. We’re available weekdays from 8 a.m. to 10 p.m. ET and weekends from 9 a.m. to 9 p.m. ET.
How much is the deductible for AT&T Mobile Insurance?
AT&T Mobile Insurance program detailsStandard DeductibleTier A$25Tier B$50Tier C$125Tier D$200
Does AT&T cell phone insurance cover cracked screens?
AT&T has a new service that will fix the screen of some iPhone and Android devices. … Repairs can be made the same day you turn in a claim with AT&T, assuming the Asurion technician is available and you get your claim in by 2pm local time.
Can you add insurance to a AT&T phone anytime?
For $8.99 a month, billed to your regular AT&T account, you can insure one phone or tablet against “loss, theft, physical or liquid damage.” It also covers out-of-warranty malfunctions. AT&T says a replacement device could be sent out the same day a claim is filed, although it may take longer.
Will AT&T replace my phone for free?
If you use AT&T for your wireless service and your phone malfunctions, gets lost, or gets damaged, you may be able to get a replacement for little to no charge.
What does my ATT phone insurance cover?
Insurance: Coverage for loss, theft, physical and liquid damage, and out-of-warranty malfunction for up to three eligible mobile devices, including tablets and laptops. … Non-connected devices can be Wi-Fi tablets or laptops with Windows Vista®, OS X®, Android™, iOS® or newer operating systems.
Will AT&T replace my phone?
Phone Insurance – AT&T Device Protection. Introducing same-day replacement and set up for lost, stolen, and broken phones. Available with AT&T Protect Advantage. ¹ Available for eligible devices in select areas.
What is the AT&T Protect for 1 fee?
What happens if you lose your phone AT&T?
AT&T, on its website, advises customers to report a lost or stolen phone and suspend their service, buy a new device and then reactivate service. … You’ll get a reconditioned phone and it may not be identical to the one you lost.
How much does it cost for AT&T to fix a cracked screen?
Beginning November 15, if you drop your phone and end up with a cracked screen, AT&T will repair it for just $89, provided you have an existing AT&T insurance plan.
How much does it cost to fix a cracked phone screen?
So one broken screen replacement on the Galaxy S7 Edge will cost you $208. If you have a Google Pixel, Google has paired up with third-party repair chain uBreakiFix to offer walk-in screen repairs for the relatively affordable price of $129 for the Pixel ($82 at Amazon) and $149 for the Pixel XL.
Can the AT&T store fix my iPhone screen?
Yes, AT&T will replace an HTC, iPhone, or any other phone with a cracked screen, lost or damaged, as long as you have bought AT&T’s insurance. … When you arrange a replacement phone or file a claim under AT&T’s insurance program, you do it over the phone or online, not in the store.
How do I add AT&T device protection?
Sign up for AT&T device protection
- Go to your account overview and open the My wireless section.
- Scroll to My devices & add-ons and choose a device to sign up.
- Select Manage my device and then Get or manage add-ons.
- If you have more than 1 device, make sure the correct device is selected.
- Select See add-ons I can get.
- Choose Device protection.
How long are AT&T phones under warranty?
Confirm device warranty
New devices (other than Apple®): Typically a 1-year manufacturer warranty. AT&T Certified Restored: Typically a 90-day warranty. AT&T Certified Pre-Owned: No warranty (see our Return Policy) New Apple devices or devices replaced by Apple: Typically a 1-year warranty.