How does at&t insurance work

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How much is the insurance deductible for AT&T?

AT&T Mobile Insurance program detailsStandard DeductibleTier A$25Tier B$50Tier C$125Tier D$200

How do I use AT&T Insurance?

Claims can be filed online at or by calling Asurion at 888.562. 8662. Screen repairs are performed by an Asurion-certified technician and come with a 12-month warranty from Asurion.

Can you add insurance to a AT&T phone anytime?

For $8.99 a month, billed to your regular AT&T account, you can insure one phone or tablet against “loss, theft, physical or liquid damage.” It also covers out-of-warranty malfunctions. AT&T says a replacement device could be sent out the same day a claim is filed, although it may take longer.

Does AT&T insurance cover cracked screens?

AT&T has a new service that will fix the screen of some iPhone and Android devices. … Repairs can be made the same day you turn in a claim with AT&T, assuming the Asurion technician is available and you get your claim in by 2pm local time. The new repair service is available only for select devices for now.

How much does it cost to replace an AT&T phone with insurance?

Mobile Insurance

Monthly cost: $8.99 per mobile number enrolled. Sign up at

What is covered under AT&T Insurance?

What types of losses are covered? AT&T Mobile Insurance and Protect Advantage for 1 and for 4 plans all provide protection against lost or stolen devices, accidental physical or liquid damage, and out-of-warranty malfunctions. We also offer screen repair on limited devices in select areas.

What happens if you lose your phone AT&T?

AT&T, on its website, advises customers to report a lost or stolen phone and suspend their service, buy a new device and then reactivate service. … You’ll get a reconditioned phone and it may not be identical to the one you lost.

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How do I get a replacement phone from AT&T?


  1. Check the warranty terms and conditions to figure out if your phone is eligible. …
  2. Call 800-331-0500 to reach the AT&T customer service line. …
  3. Wait 4–6 days for the replacement phone to come in the mail. …
  4. Send your old phone back to AT&T within 10 days using the provided shipping.

How does insurance on a phone work?

Cell Phone Insurance

The purpose of buying insurance is to protect against the things that a manufacturer’s warranty does not. … Additional insurance will usually cover: Accidental damage including a cracked screen and water damage. Mechanical and electronic failures, if your manufacturer’s warranty has expired.

What is the AT&T Protect for 1 fee?


How do I add insurance to my AT&T phone?

Using the myAT&T app: Go to your account overview and open the My wireless section. Scroll to My devices & add-ons and choose a device to sign up.

When you’re ready to add device protection, choose from:

  1. AT&T Protect Advantage for 4 1
  2. AT&T Protect Advantage for 1 1
  3. AT&T Mobile Insurance 1

How do I claim insurance on my AT&T phone?

File and track an insurance claim

  1. Go to
  2. Call 888.562. 8662. We’re available weekdays from 8 a.m. to 10 p.m. ET and weekends from 9 a.m. to 9 p.m. ET.

How much does it cost for AT&T to fix a cracked screen?

Beginning November 15, if you drop your phone and end up with a cracked screen, AT&T will repair it for just $89, provided you have an existing AT&T insurance plan.

How much does it cost to fix a cracked phone screen?

So one broken screen replacement on the Galaxy S7 Edge will cost you $208. If you have a Google Pixel, Google has paired up with third-party repair chain uBreakiFix to offer walk-in screen repairs for the relatively affordable price of $129 for the Pixel ($82 at Amazon) and $149 for the Pixel XL.

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